Langara Library

Launch chat

Chat in real time with a librarian to get help with your research or library questions.

Askaway Service: FAQ

AskAway Chat Hours:

Fall Term Closures: September 30, October 13 and November 11

September 15 - December 5, 2025

Email Your Question:

604.330.5391

Text us simple, short questions of up to 160 characters. In depth research questions should be directed to us via email, chat, phone or by visiting the Library in person.

Text the following keywords for immediate help with the following topics:

• printing - for printing instructions
• hours - for library hours
• APA - for APA citing guide
• MLA - for MLA citing guide
• Chicago - for Chicago citing guide

Questions sent during regular library hours will receive a prompt response. However, questions sent outside of service hours receive an automated response and will be answered the next service day.

If you don't hear from us within 24 hrs, please email: libref [at] rstdev3.zyns.com (libref[at]langara[dot]ca).

Please Note: Your provider's standard rates apply.

General Info: 604.323.5462 Research Help: 604.323.5388

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Your subject librarian can provide one-on-one help with finding information and research for your coursework. Find your subject librarian.